Holiday Shipping Update: What to Expect During Peak Season

With the holidays just around the corner, courier services across Canada are beginning to experience higher volumes and occasional delivery delays. As this is one of the busiest times of the year for shipping providers, we want to keep you informed and help you plan ahead.

At Best Vapes, we are actively working with alternative courier services where possible to help expedite deliveries and reduce delays. Most orders are still arriving within 2–3 business days, but some shipments may take longer depending on location, weather conditions, and courier capacity.

We strongly recommend placing your orders early to avoid any potential holiday delays.

Courier Holiday Closures

Please note that many courier services observe the following holidays, during which pickup and delivery services will be unavailable:

• Christmas Day

• Boxing Day

• New Year’s Day

Orders placed around these dates may experience extended transit times. Shipping operations will resume on the next available business day following each holiday.

Why Is My Order Taking Longer Than Expected?

During the holiday season, courier networks face several challenges that can impact delivery timelines, including:

• Increased shipping volumes due to holiday shopping

• Peak-season backlogs at sorting facilities

• Weather-related delays, especially during winter conditions

• Limited courier capacity during high-demand periods

These factors are unfortunately outside of our control but affect most courier services during this time of year.

What Should I Do If My Order Is Delayed?

If your order appears delayed or hasn’t updated in transit, please contact us directly. Our team will be happy to investigate the shipment, check with the courier, and provide you with the most up-to-date information available.

Customer satisfaction is important to us, and we’re here to help every step of the way.

How Long Will These Delays Continue?

With the holiday rush and Boxing Day approaching, courier delays may continue into late December. We expect shipping services to gradually return to more consistent timelines after the New Year, once peak volumes decrease.

Need Help With Shipping?

If you have any questions about shipping, delivery times, or your order status, please don’t hesitate to reach out to our support team. We’re always happy to assist.

Thank you for your continued support and understanding during the busy holiday season.